Effective Date: 14th November 2025

Electrical Emergency UK Ltd (“we,” “our,” or “us”) uses cookies and similar technologies on our website to improve your browsing experience, personalise content, analyse traffic, and provide essential website functionality. This Cookie Policy explains what cookies are, how we use them, and your choices regarding them.
By using our website, you consent to our use of cookies as described in this policy.

1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device on subsequent visits and help improve functionality and performance.
There are two main types of cookies:
  • Session cookies: Temporary cookies deleted when you close your browser.
  • Persistent cookies: Remain on your device for a set period or until manually deleted.
2. Types of Cookies We Use
We use the following categories of cookies:
a. Strictly Necessary Cookies
  • Essential for the website to function properly.
  • Examples: Keeping you logged in, maintaining shopping cart or service request data.
  • Cannot be disabled.
b. Performance and Analytics Cookies
  • Collect information about how visitors use our website (pages visited, errors, time spent).
  • Help us improve site performance.
  • Example tools: Google Analytics.
c. Functionality Cookies
  • Remember your preferences, such as language, location, or saved forms.
  • Improve website functionality and personalisation.
d. Targeting/Advertising Cookies
  • Used to deliver relevant ads and marketing messages.
  • Track your browsing behaviour across websites.
3. Third-Party Cookies
Some cookies are set by third parties who provide services such as analytics, marketing, or social media integration. We do not control these cookies, and their use is subject to the third party’s own privacy policies. Examples include:
  • Google Analytics
  • Facebook Pixel (if applicable)
4. Your Consent
Under UK law, we must obtain your consent before placing non-essential cookies on your device. When you first visit our website, a cookie banner will appear allowing you to:
  • Accept all cookies
  • Reject non-essential cookies
  • Manage your cookie preferences
You can change your consent preferences at any time through the cookie settings on our website or via your browser settings.

5. How to Manage and Delete Cookies
You can manage or delete cookies using your web browser settings. The method varies depending on the browser you use. Links to guides for popular browsers:
Please note that disabling some cookies may affect website functionality.

6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the law, website functionality, or third-party services. The latest version will always be available on our website.

7. Contact Us
For questions about our use of cookies, please contact:

Email: info@electricalemergency.co.uk
Phone: 020 7183 4110
Address: Unit 2, Ee Uk The London Equestrian Centre, Lullington Garth, Woodside Park, London, England, N12 7BP